Optimize Network Capacity For Cloud Services
The Now Factory’s Customer Experience Management (CEM) solution provides granular insights into how your customers use different cloud services. Collated data will inform how tariff plans can be optimized and help identify new trends that will strengthen your position when you enter into discussions with providers about new cloud-based services.
By optimizing cloud services with capacity planning strategies that take advantage of non-peak usage, you will be able to carry extra billable traffic on your data networks, increasing profitability without incurring significant upgrade costs.
As a Communications Service Provider (CSP), you have limited control over how and when these cloud-based services will impact on network capacity. Lack of alignment with mobile data plans and tariffs makes it difficult to generate additional revenues from capacity intensive services.
The mobile cloud will widen the gap between data traffic and revenues, increasing the cost per gigabyte ratio and making it harder to manage the network in terms of peak and off-peak resources. The challenge for CSPs is how to profitably manage this shift of resource usage.