Mobile Moments Session Inspector enables service providers to troubleshoot and to resolve critical support issues by delivering real-time subscriber intelligence across a host of different IP services and networks; helping optimise network performance, reduce churn and maximise service utilisation.

Drawing from a solid base of fixed and mobile telecom expertise, Session Inspector delivers subscriber usage data with context using a number of key indices. It drills deep down into the network, tracking and gathering information related to subscribers' use of data services, including integrity of IP packets sent, specific device configurations, protocols and networks used, server failures, and QoS information. Session Inspector collects and correlates raw packet data for each subscriber IP session in real time across multiple IP network types. It stores this data in individual files, which it can then retrieve when needed in timeframes of less than 30 seconds.

As a scalable, high-performance solution, Session Inspector captures and stores IP session data across large volumes of subscribers and data services. Flexible filtering options enable the service provider to store and discard data as they require, while extensible storage capabilities facilitate the storage of IP data for longer time periods if required. Using The Now Factory switch, Session Inspector can distribute subscriber data over multiple Sourceworks probes, enabling the system to scale with network growth. In order to minimise backhaul requirements, IP data is stored locally at each Sourceworks probe, while during analysis, a desktop export is sent across the network.

As a vendor-agnostic solution that supports the collection and storage of IP historical data independently from switch and routers, Session Inspector supports a combination of different fixed and mobile IP-based networks. It supports multiple network interfaces, including Gn, Gp, Gi and IP.

Session Inspector comes with an easy-to-use GUI that offers a central and efficient way to retrieve and manage historical data for all subscribers. Users can undertake individual searches across a number of different parameters, including subscriber ID, service type, status code, node IP address, realm, and specific time periods.