Digital Line Subscriber (DSL) provides high-speed internet access by means of a connection-oriented packet network, delivering connectivity among remote users or client premises and the Internet via an ISP.

With service providers launching more feature-rich services and applications across a myriad of different devices and Next-Generation Network (NGN) networks, more and more subscribers are availing of more reliable and fixed line DSL connections. As a consequence, telecom operators are seeing an explosion in data service demand as they roll out a host of different triple-play offerings built around broadband, voice and video services.

The Now Factory's Sourceworks IP probing technology provides support for RADIUS/L2TP correlation and can be deployed at key points within the ISP core network infrastructure. It delivers granular network intelligence on the ISP nodes involved in transmitting control plane & user plane data and empowers service providers with all the necessary tools to understand service utilisation, service availability, connection quality, and various other metrics across their DSL broadband links.

Sourceworks forms part of The Now Factory's Active Intelligence Platform (ASI) that dynamically produces in-depth subscriber intelligence across a host of different IP devices, networks and services. In combination with the Smartworks platform, Sourceworks enables a host of different business and operational applications including The Now Factory's Mobile Moments suite, which empowers mobile operators with the ability to holistically manage the subscriber data journey across their DSL network.

With The Now Factory's ASI platform, operators can:

• Manage service and network performance across multiple correlations of IP services, applications and devices.
• Deliver an optimal Quality of Experience (QoE) to all DSL subscribers.
• Launch innovative multimedia IP services and marketing campaigns based on actual subscriber behavior that drive greater penetration and subscriber loyalty.